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Example Bill: NZPlan to Flat Rate Plan

Scenario:

  • Joe Bloggs is on the NZPlan
  • His billing period is the 10th of each month to the 9th of the following month.
  • During the month Joe dials up for a single session of 2.78 hrs, (2 hours and 47 minutes). During this time he changes to the Flat Rate Plan.
  • Because Joe changed to the Flat Rate Plan during his billing period there is a partial Flat Rate charge for April - May of $34.80 and then the full Flat Rate charge of $39.95 for the next month (May - June).

NB: Some customer's pro-rated credit may appear on the Telecom bill. If your bill format does not appear in the above example, click here.