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Example Bill: Flat Rate Plan to Advance Plan

Scenario:

  • Joe Bloggs is on the Flat Rate Plan.
  • His billing period is the 10th of each month to the 9th of the following month.
  • He has already paid his $39.95 Flat Rate charge for the month 10th May to 9th June.
  • During the month Joe changes to the Advance50 Plan. He connects for 2 sessions for a total of 52.11 hrs, (52 hours and 7 minutes).
  • The bill shows a Disconnect of Flat Rate access which is a credit for the remainder of the month as Joe will now be charged under the Advance50 Plan.
  • There is a partial Advance access charge of $30.49 for the remainder of the month when he changed to the Advance50 Plan and then the full Advance access charge for the next month.

NB: Some customer's pro-rated credit may appear on the Telecom bill. If your bill format does not appear in the above example, click here.